Job Description

Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for passionate Peer Specialists to join our team at resolve Crisis Services! resolve is a 24-hour, 365-day crisis service including a 24-hour hotline, mobile crisis team, walk in center and services for children’s and teens. 

For more information, visit:  UPMC – resolve Crisis Services

Peer Specialists are individuals with a personal lived experience of mental health or substance use who provide non-clinical support as a fully integrated treatment team member and educator for staff. Peer Specialists model recovery values and principles, helping others identify barriers to treatment and recovery, understand crisis situations, and utilize strengths and wellness tools for personal recovery growth and maintenance in both inpatient and outpatient programs.

Responsibilities:

• Provide Peer Support Services to consumers of resolve Crisis Services by being able to share and discuss one’s own recovery experience.
• Provide feedback to clients, families, and clinical staff.
• Assist clients in recovery management, goal setting, and identifying community resources.
• Advocate for clients in meetings and voice their recovery goals.
• Accompany clients to community activities and provide follow-up support.
• Facilitate recovery groups and offer individual support.
• Monitor progress and provide feedback.
• Utilize crisis support and help develop recovery plans.
• Maintain required paperwork and documentation promptly.

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