Job Description

Landscape Account Manager​:

Duties and Responsibilities: (other duties/responsibilities not listed may be required)

• Develop and maintain long-term relationships with customers, focusing on the main contact.
• Develop and maintain a schedule to perform “site walkthroughs” during formal meetings with customers to ensure quality and service expectations are met.
• Proactively work to develop the resolution of customer problems or concerns.
• Proactively present site enhancement ideas to existing customers.
• Ensure renewals of each current account within the customer portfolio.
• Identify and pursue opportunities to sell enhancement services.
• Ensure a safe environment for employees, customers and the general public.
• Generate referrals from existing client base and communicate to company leadership.
• Develop accurate estimates and takeoffs for both new and existing clients as needed.
• Supervise the landscape maintenance staff in conduct of field operations.
• Communicate regularly with the landscape management staff to ensure client needs and expectations are consistently met or exceeded.
• Manage service delivery to specified scope of work.
• Ensure company financial goals met by maintaining acceptable gross margins for both base contract work and enhancement services.

Preferred Skills​:

• 1 year of supervisory experience in the landscape or service industry.
• 1 year of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace.
• Ability to coach and develop teams.
• Problem solving.
• Strong math skills.
• Landscape maintenance, irrigation and installation experience.
• Spanish

Perks:

• Competitive salary
• Paid time off Holidays and Vacation
• Seasonal Bonuses
• Company Vehicle
• Cell Phone

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