Job Description

**About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** This position is a supportive role implementing Managed Security Services (MSS) and Managed Trusted Internet Protocol Service (MTIPS) in a Federal Security Operations Center (Federal SOC) 24x7x365 environment. The Federal SOC function is to provide customers with firewalls, continuous monitoring, protection, prevention, and detection services as well as reporting and incident analysis based on events collected from multiple sources. This position will be responsible for providing technical support to design and implement one or more of the following services: Federal government (MTIPS, DHS), Managed firewall, IDPS, and incident response. **Location** This is a remote position open to candidates based anywhere in the U.S. **The Main Responsibilities** + Performs a long-term project leadership role working towards the development of new solutions, processes, tools, systems that have company-wide and possibly industry-wide impacts. + Frequent contact with senior leadership of customers and contractors for the purpose of creating and presenting innovative long-term solutions and managing key relationships. Acts as a resource within the engineering and scientific communities to develop solutions or handle the most complex tasks for which existing methods and procedures may not apply. + Provides exceptional support for NextGen Firewalls and UTM features including but not limited to user web filtering, deep packet inspection, intrusion detection. + Provides consultation and advice to Federal customers, engineers and management regarding work functions, processes, methods, procedures, and tools. Develops and delivers technical and process training, including documentation in areas of expertise and innovative areas of technology. + Maintains an industry-wide perspective on emerging and evolving technologies and implementations, to ensure corporate directions/strategies. + Candidate is considered a SME in 3 or more of the listed security requirements. + If not previously approved, candidates must be willing to submit for a required government suitability clearance up to TS/SCI. **What We Look For in a Candidate** + Federal government - for the EIS (MTIPS, MSS) program, provide operational support on the Fortinet platform. Coordination efforts with third-party vendors (Fortinet, Juniper) and Lumen groups (FedNOC, Architecture and Engineering, Product and Sales). Networking skills (i.e. - BGP routing background) would be required to be successful in this area. Fortinet experience is preferred. Candidates need very good communication skills to prepare MOPs for scheduled maintenance involving multiple support groups in multiple data centers. + Managed firewall - expertise with all aspects of firewall and VPN (IPSec and SSL) technology desired. Knowledge on one or multiple platforms (Fortinet, Check Point, Palo Alto, Secure Internet Gateway, and Juniper) is desired. The Federal SOC Operation is based on Fortinet platform (Fortigates, Fortimanager, Fortimails, FortiAnalyser, FortiAuthenticator and FSSO Agent). Architectural expertise desired but not limited to the areas of stateful packet inspection, address translation, denial of service, URL filtering, content inspection, content reporting, configuration and change management. + Managed Firewall - Expertise with all aspect of Fortinet Session-Aware Load Balancing Cluster (SLBC) Architecture and operations. + IP Routing and Back Bone Issue isolation - Expertise in BGP routing and back bone issue isolation is critical to the success in the MTIPS and MSS environment + Excellent incident reporting skills are desired; forensics background is a plus. The ability to provide consulting, policy reviews, training, security audits and advisories, as well as support for malware/DDoS attacks, internal compromises, and other malicious events will be part of this skill set + Use of any SIEM (Security Incident and Event Manager) application is desired - ArcSight or Splunk administrator experience/exposure is a plus. Ability to develop and implement use cases based on event correlation and specific business requirements is desired. Ability to create reports and dashboard deliverables based on event correlation is desired. Administrator expertise desired for the SIEM platform (FortiAnalyser and Splunk). + Knowledge of any IDPS applications is desired - Sourcefire, SNORT, and /or Fortinet experience is desired. Event analysis via SIEM or vendor application is desired. + Linux RedHat Server Administration is considered a plus. + Recognized industry Certifications: CCNA. CCNP, CISSP, NSE7, would be considered a plus. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and W \#GSS \#LI-MG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: + Benefits ( + Bonus Structure \#LI-Remote Requisition #: 340028 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 11/11/2025

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Temporary work, For contractors, Remote work,

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