Job Description
South Florida Eye Center – Homestead, FL
Job Description The billing department is largely responsible for a company's profitability, as part of the team, you will be tasked with collecting payments and creating payments arrangements for patient accounts. You’ll also maintain an accurate accounting of patient account balances and generate and send out invoices to secure payment, while following up on past due accounts as well as verify accuracy of billing data and revise any errors.
Daily Duties - Properly diagnosing phone calls/ delivering call to appropriate department
- Addressing billing issues and delegating to technicians/ front desk staff to correct billing errors.
- Answer any questions front desk staff/ patients may have regarding their bill (All office locations)
- Create payment plans for large balances, ( If large balance, notify Admin)
- Responsible for catching any billing error/ nonpayment/denials trends and notify Admin
- Work on delegated reports provided by Admin
- Check for any voicemails
- Work on denials/ errors/ incidents/ tasks/ appeals
- Collections include but are not limited to, making phone calls, following up on claim status, reprocessing of claims
- Working on claim errors found in error bucket, assessing accordingly and resubmitting.
- Work on remittance errors.
- Properly diagnosing phone calls/ delivering call to appropriate department
Goals - Clean up old patient balances
- Adjustments
Additional Compensation Benefits - Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Flexible schedule
Job Type: Full-time
Job Tags
Full time, Work at office, Flexible hours,