IT Support Specialist Job at innovitusa, Salem, OR

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  • innovitusa
  • Salem, OR

Job Description

Hiring: W2 Candidates Only
Visa: Open to any visa type with valid work authorization in the USA

Summary:


Provides first-line technical support for end-users, ensuring smooth functioning of hardware, software, and network operations.

Key Responsibilities:

  • Diagnose and resolve incidents reported through ticketing systems

  • Install and configure laptops, operating systems, and office software

  • Maintain network connectivity and peripheral devices

  • Ensure timely escalation of unresolved issues

  • Create technical documentation and support manuals

Preferred Qualifications:

  • Familiarity with Windows/Mac environments

  • Strong troubleshooting and communication skills

  • Basic networking knowledge (TCP/IP, DNS)

Job Tags

Work at office,

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