Float Customer Service Representative - Golisano Pediatric Specialties and Urgent Care - Naples Job at Lee Health, Fort Myers, FL

amtWZFNxSk5ENU1GajJHNlI5Z3A2akgreGc9PQ==
  • Lee Health
  • Fort Myers, FL

Job Description

Location:3361 Pine Ridge Rd., Suite 201 Naples, FL 34109
Department: GCHSWF Pediatric Specialists - Collier Clinic
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate: $21.01 - $24.69/ hour

Summary

🌟 Now Hiring: Float Customer Service Representative

📍 Golisano Pediatric Specialties & Urgent Care Naples
3361 Pine Ridge Road, Naples, FL 34109
🕗 MondayFriday | 8:00 AM 5:00 PM |

Make a Difference Every Single Day

Are you passionate about helping others, especially kids and their families? Were looking for a friendly, reliable Customer Service Rep to float between our Pediatric Specialties and Urgent Care (same building!) and provide top-notch support at check-in, over the phone, and throughout the patient experience.

What Youll Do:

  • Greet and check in pediatric patients

  • Verify insurance and assist with scheduling

  • Answer phones and help families navigate care

  • Be a calm, caring presence during stressful moments

What Were Looking For:

  • Strong customer service skills & a compassionate personality

  • Comfortable in a fast-paced medical setting

  • Bilingual in English & Spanish? Thats a BIG plus!

  • Experience in healthcare is preferred, but not required

Why Youll Love It Here:

Set weekday hours no late nights or weekends
Supportive pediatric care team
Make a real impact in a childs healthcare journey

Apply today and bring your heart for service to Golisano Pediatric Specialties & Urgent Care where kids come first, and youre valued for being you.

The Float Customer Service Representative position is responsible for providing an excellent customer experience. Responsibilities include utilizing a practice management system to facilitate scheduling, registration, accurate billing, collections and the maintenance of medical records. This position can be assigned Sat and Sun shifts and reports to the Manager/Supervisor. This position is required to float to all LPG and Hospital Outpatient Department locations across four counties.

Requirements

Education: High School Diploma or GED required. Associates Degree preferred.

Experience: External Candidates: 2 years of customer service experience required. 3 years of similar medical office front desk experience preferred, Epic EMR experience preferred. Internal candidates: 1 year of equivalent scheduling or registration experience, CSR role preferred.

License: Not required.

Certifications: Not required.

Other: Excellent customer service and computer skills required. Ability to solve problems anddemonstrate critical thinking skills. Works weekend and holidays.

US:FL:Fort Myers

Job Tags

Full time, Work at office, Shift work, Weekend work, Weekday work,

Similar Jobs

Amentum

Top-Secret Software Developer (Mid) — Data & Analytics Job at Amentum

A leading defense contractor in Washington, DC seeks an experienced Software Developer (Mid) to join their team. The role requires active Top Secret clearance and a minimum of 5 years' experience with software development. The developer will work on both on-premises and...

Motional

Safety Training Specialist Job at Motional

 ...Autonomous Vehicle Testing, Commercial Operations, and Enterprise Safety. The Training Specialist will be responsible for identifying,...  ...status Participate in Curriculum Walk Through and Train-the-Trainer sessions in order to prepare for the new training material -... 

TD Bank

Head, of Finance, TD Securities (US) - US Regulatory Reporting Job at TD Bank

 ...for this role. Job Description: The Head of Finance, TDS, US Regulatory Reporting reports to the Chief Financial Officer for...  ...of Finance is responsible for understanding of the Wholesale Banking group and its initiatives and projects, including regulatory reporting... 

Thrive By 5

Bilingual Early Intervention Service Coordinator Job at Thrive By 5

 ...Thrive By 5 is currently hiring Bilingual Service Coordinators for the Early Intervention Program in Brooklyn. This position involves providing continuous and interactive services that ensures the successful participation of eligible children aged 0-3 and their families... 

Haverford College

Hot Food Cook Job at Haverford College

Haverford College invites applications for our full-time (40 hours per week), non-exempt, benefits-eligible Hot Food Cookopportunity. Haverford Offers Great Benefits : The College offers a comprehensive benefits program that includespossible work-from-home opportunities...