Customer Service Agent for an Entertainment and Media Company Job at LTVplus, Brandon, FL

aVU5ZFFLZEdDWlFJaUdHM1Q5c3Q1amI1d1E9PQ==
  • LTVplus
  • Brandon, FL

Job Description

MRF: 109655


Is This You? Read On!

  • You have at least 1 year of experience in customer support, confidently handling inquiries through Zendesk or similar platforms.
  • You’re fluent in English, meticulous, and tech-savvy — with strong critical thinking skills and sharp attention to detail.
  • You enjoy solving problems, documenting issues clearly, and navigating technical or subscription-related concerns with ease.
  • Bonus points if you’re into sports or have prior experience supporting digital content or subscription platforms!

What You’ll Be Doing

  • Handle customer inquiries and support requests through Zendesk
  • Assist with technical issues, subscription concerns, and content-related questions
  • File bugs and communicate findings via Jira
  • Collaborate with internal teams to ensure smooth issue resolution
  • Maintain accuracy and quality in documentation and responses

Tech & Tools

Support platform: Zendesk

Bug Tracking: Jira

Admin: Google Suite (Docs, Sheets, Gmail)

Bonus: Interest or knowledge in sports and streaming content


Working Hours

Buffer role only, aligned with client’s operational hours

Consistency, reliability, and proactive communication are highly valued

Apply now and let’s make order magic happen!

Click Here - Your First 30-60-90 Days at LTVplus: What to Expect

Note: Only shortlisted candidates will be contacted.

Job Tags

Similar Jobs

Rapsodo

Unity Developer Job at Rapsodo

 ...state of-the-art solutions with us. We're looking for a Unity Developer to join us! Key Responsibilities: Collaborate with senior...  ...to design, develop, and maintain Unity-based applications and games. Implement game mechanics, UI elements, and interactive features... 

StelloFoods

Email-Chat Support Specialist Job at StelloFoods

 ...This is a remote position. At Stello Foods, we are passionate about delivering exceptional food and beverage experiences to our customers. As an Email-Chat Support Specialist, you will be the frontline ambassador of our brand, providing timely and effective assistance... 

Madison Allied LLC

Licensed Real Estate Agent - Leads Provided Job at Madison Allied LLC

 ...Job description Are you a full time licensed real estate agent in Florida looking for live connection leads by phone? With Madison Allied, you can work remotely while benefiting from high-quality leads, robust support, and the resources you need to succeed. What... 

Bon Secours Mercy Health

Unit Secretary - Ambulatory Care Center Delphos - Westside Urgent Care Job at Bon Secours Mercy Health

 ...Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites...  ...to work and help communities thrive.**Unit Secretary - Westside Urgent Care****Job Summary:**Under general supervision, the Unit... 

Broad River Rehabilitation

Speech Language Pathologist / Speech Therapist / SLP Job at Broad River Rehabilitation

Speech Language Pathologist/ SLP CCC /PRN - GATESVILLE, NC / North Carolina To apply online visit We currently have a PRN Speech...  ..., NC. Broad River Rehab is a rapidly growing, NC based therapy company that partners with providers across all settings including...