Job Description

The University of Iowa Health Care department of Safety and Security is seeking a Clinica l Hospital Security Officer. Under the direct supervision of the Security Supervisor and Nursing Director, this position is responsible for protecting patients, visitors, employees, and hospital property by rounding in assigned areas, engaging patients, and promoting a safe and therapeutic environment while enforcing hospital policies at the University of Iowa Health Care.

• Provide surveillance of Behavior Health Units
• Work in collaboration with departmental staff (RNs, Behavioral Health Consultants, Unit Clerks, Psychiatric Nursing Assistants, etc.) to protect patients, visitors, and employees
• Provide a presence in the inpatient psychiatry clinics
• Respond to and assist in controlling combative patients
• Assist in re-direction and de-escalation of patient situations. Work to prevent aggressive behavior
• Intervene in patient, visitor and/or staff confrontations as appropriate using least restrictive methods
• Follow standard precautions using personal protective equipment (PPE) as required
• Provide effective oral and written communication
• Exhibit a professional image and demeanor. Utilize interpersonal skills and customer service abilities to create a positive environment for patients, visitors, and staff
• Deter vandalism, theft, and abuse through routine patrols
• Support and enforce all security policies and procedures
• Complete appropriate documentation of various incidents
• Perform security checks, patrol facility, and monitor special assignments
• Conduct incident investigations and provide documentation for follow-up
• Report and follow-up on all safety and fire hazards
• Respond to lock/unlock doors, respond to entrapments or elevator issues, and assist in traffic/parking enforcement
• Perform safekeeping procedures
• Respond to and resolve emergencies such as fire, HazMat, security alarms and patient/visitor/staff assists
• Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems
• Complete mandatory education and training to maintain organization and department specific competencies and requirements. Maintain applicable certifications
• Ability to walk and climb stairs.
• Ability to lift and carry fifty pounds.
• Ability to work outside in extreme weather conditions.
• Ability to see and hear accurately in both day and nighttime conditions.

University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Percent of Time: 100%,

Schedule: 2nd or 3rd Shift, Days off to be determined

Starting Salary: $18.72/ hour plus shift differential and potential over time

Benefits Highlights:

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
• For more information about Why Iowa?, click here

Minimum Requirements:

• Two years’ experience in security and safety, or fire safety, or law enforcement; or
  • One year of post-high school education related to security and safety and one year of experience in security and safety; or
  • Two years of post-high school education related to security and safety.
• Possession of appropriate driver’s license and ability to meet UI Fleet Safety Standards.
• Ability to obtain basic certification from International Association for Healthcare Security and Safety (IAHSS) within 6 months of hire and maintain certification for duration of employment

Desirable Requirements:

• Experience working with Behavioral Health patients
• Experience using Epic
• Strong interpersonal skills
• Ability to communicate and redirect negative behavior in a courteous and direct manner
• Experience as a Psychiatric Nursing Assistant, Hospital Support Person, or in a like position

Desirable Certifications:

These will be required in the training process for this position

• Health Safety Professional (HSP) - to be completed in first 90 days
• Crisis Prevention Institute Instructor certified
• Management of Aggressive Behavior (MOAB) certified
• Crisis Intervention Training (CIT)
• Safety Care Training
• Satisfactory completion of the established Psychiatric Nursing Assistant Training Program or an equivalent program.

Application Process:

To be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days . Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.

With additional questions, please reach out to bailey-tinkler@uiowa.edu

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