Job Description

Job Description

We are looking for an expert in Digital Accessibility on Native Mobile Platforms to join the JPMorgan Chase Digital Accessibility team. The role will contribute to the internal digital accessibility standards based on WCAG, PDF/UA, CVAA, and more, which are applied firm-wide. You will deep knowledge of WCAG and native platform accessibility for devices in the Apple and Android ecosystems. Ideally the candidate will have experience developing accessible native apps. 

As a Vice President - Native Mobile Accessibility Specialist within our Digital Accessibility Team, you will be at the forefront of ensuring that our digital products and services are accessible to all users, including those with disabilities. You will leverage your understanding of accessibility standards and guidelines, and your experience in testing web and mobile applications for accessibility conformance. This role provides an opportunity to advocate for digital inclusivity and to shape the accessibility of our products, making a significant impact on users of all abilities.

Job Responsibilities: 

• Contribute to the firm’s Digital Accessibility Knowledgebase (DAKB) by writing, reviewing, and updating content. 

• Follow ongoing and historic developments and refinements of WCAG (in particular) and how it maps to native platforms. 

• Follow ongoing and historic developments in native platforms such as iOS, iPadOS, and Android. 

• Document current and future support across platforms and within their accessibility APIs. 

• Work with SMEs across the organization to gather activities and practices to inform updates. 

• Contribute to internal design systems and pattern libraries. 

• Contribute to internal training materials for native app developers. 

• Contribute to native app accessibility evaluation work as needed. 

Required qualifications, capabilities, and skills: 

• 5+ years working in digital accessibility. 

• Deep knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 (A, AA, AAA). 

• Deep knowledge of native platform accessibility for devices in the Apple and Android ecosystems. 

• This includes assistive technologies (screen reader, voice input, keyboards, etc.) and platform accessibility APIs. 

• Knowledge of Section 508, 21 st Century Communications and Video Accessibility Act (CVAA). 

• Experience with native mobile accessibility testing tools. 

• Experience building and delivering native apps. 

• Knowledge of web technologies (HTML, CSS, JS, ARIA). 

• Knowledge of platform accessibility features of Windows, macOS. 

• Ability to take direction and drive outcomes based on stated objectives. 

• Ability to manage tasks against deadlines. Excellent verbal and written skills. Attention to detail. 

Preferred qualifications, capabilities, and skills: 

• Participation in W3C standards processes. 

• Knowledge of Confluence, JIRA. 

• Mobile usability experience. 

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.

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