Job Description

We’re so happy that you’re considering a career with us!
Evergreen Healthcare stands as an excellent choice for those seeking a fulfilling career. Comprising a network of 11 skilled nursing and post-acute care centers across California and Washington, we take pride in bringing smiles to our residents and offering their families peace of mind. At Evergreen Healthcare, we are here to make a meaningful difference.
Job Summary:
Heartwood Extended Care in Tacoma, Washington is seeking a Social Services Assistant to support the Social Services Director in identifying and addressing each resident’s social, emotional, and psychological needs. The Social Services Assistant plays a key role in helping residents reach their full potential during their stay and contributes to effective discharge planning.
Essential Functions:
Participate in the admission process by meeting with residents and families to review policies on advance directives, resident rights, and non-discrimination
Conduct and document social services evaluations, including identifying resident needs and concerns
Coordinate and provide social work services based on resident and family input
Assist residents with financial planning, as needed
Communicate resident issues, personal needs, and transfers with families and staff
Collaborate with facility staff to address and resolve resident concerns
Ensure compliance with corporate, state, federal, and regulatory requirements
Pursue continuing education relevant to the role
Support discharge planning and transition processes
Maintain confidentiality of resident care and protected health information
Report known or suspected unauthorized disclosures of sensitive information
Address resident complaints and grievances; document and report resolution efforts to the Administrator per facility procedures
Educate residents on rights, living wills, and related topics
Participate in resident or group council meetings as needed, providing support and guidance
Work under the direction of the Social Services Director
Education, Licensure, & Experience Requirements:
Associate’s Degree (or higher) required
Must meet State certification requirements
1 to 2 years of experience in geriatrics preferred
Knowledge, Skills & Abilities:
Strong written and verbal communication skills
Ability to work collaboratively with residents, families, and interdisciplinary teams
Compassionate, resident-focused approach
Benefit Highlights:
Competitive Wages
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Heartwood Extended Care
1649 72nd St E, Tacoma, WA 98404, USA
Evergreen Healthcare Group is an Equal Opportunity Employer

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