Job Description

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!

Title: Epic Wisdom Applications Analyst

Location Preferences:

1. Office locations (Oakland, CA, San Francisco, CA, Sacramento, CA, Alpharetta, GA, Harrisburg, PA)
2. Remote

Attendance Requirements:

1. If local to office, 1-2 times a week at minimum
2. If remote, once per month to OAKLAND for 2-3 days at minimum

Engagement: 12+ months; potential contract-to-hire

Rate: $75/hr on W2

Job Summary

We are seeking a skilled and experienced Application Analyst with expertise in Epic Wisdom to join our dynamic team. This Epic Applications Analyst plays a critical role in the implementation and installation of Epic applications, module upgrades, new components and modifications. This position is responsible for workflow configurations, go-live support, and on-going client support. You are also responsible for configuring application settings and validating configurations. This position is a expert role in Epic Practice Management system products. As an Application Analyst, you will collaborate with cross-functional teams, analyze business processes, and implement solutions to enhance the efficiency and effectiveness of our Epic Wisdom applications.

Qualifications:

• Bachelor's degree in information technology, Computer Science, or related field.
• Minimum of 5+ years of experience as an Application Analyst, with a focus on Epic Wisdom.
• Epic Wisdom certification is highly preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience with healthcare information systems in a clinical setting is a plus.

Key Competencies

• Leading, coordinating, and facilitating effective meetings
• Strong communication skills
• User focused design and data visualization skills
• Proficiency and demonstrated experience with analytics tools
• Familiarity with Epic applications
• Understanding of system build, end user workflows, and patterns of use

Responsibilities:

Epic Wisdom Implementation:

• Lead the end-to-end setup and implementation of the Epic Wisdom system, ensuring alignment with organizational goals and industry best practices.
• Collaborate closely with project stakeholders, including clinical staff, IT professionals, and business analysts, to gather requirements and customize the system accordingly.
• Familiarity with dental practices workflows particularly interaction of clinical users with scheduling and billing team, patient experiences within the organization

Configuration and Customization:

• Configure Epic Wisdom modules to meet the specific needs and workflows of our healthcare organization.
• Implement customizations and enhancements to optimize system performance and usability.
• Training and Knowledge Transfer:
• Develop and deliver comprehensive training programs for end-users, ensuring a smooth transition to the new Epic Wisdom system.
• Facilitate knowledge transfer sessions to internal teams, empowering them to effectively manage and maintain the system post-implementation.

Collaboration and Communication:

• Work closely with the IT team to integrate Epic Wisdom with existing infrastructure and other healthcare information systems.
• Provide regular updates on implementation progress, addressing challenges and ensuring effective
• Epic Wisdom System Support:
• Provide day-to-day support for the Epic Wisdom application, addressing end-user issues, troubleshooting problems, and ensuring system stability.
• Collaborate with technical teams to resolve any infrastructure-related issues affecting the Epic Wisdom system.

System Optimization:

• Analyze and evaluate existing Epic Wisdom workflows, identifying areas for improvement and optimization.
• Work closely with end-users and stakeholders to understand their requirements and implement enhancements to streamline processes.

Implementation and Upgrades:

• Participate in the planning and execution of Epic Wisdom system upgrades, ensuring a smooth transition and minimal disruption to operations.
• Collaborate with the IT team to implement new modules and features within the Epic Wisdom application.

Training and Documentation:

• Develop and deliver training programs for end-users on Epic Wisdom functionalities and best practices.
• Create and maintain comprehensive documentation for Epic Wisdom configurations, workflows, and customizations.

Collaboration and Communication:

• Collaborate with other IT professionals, clinical staff, and business analysts to gather requirements and translate them into actionable plans for the Epic Wisdom system.
• Communicate effectively with all stakeholders, providing updates on project statuses, issue resolutions, and system improvements.

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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