Job Description

Bilingual Mandarin Station Manager As a Station Manager, you will play a crucial role in overseeing the day-to-day operations of our logistics station. You will be responsible for ensuring that all processes run smoothly, from managing staff to coordinating with delivery service providers. Your leadership will directly influence the effectiveness of our logistics network and enhance customer satisfaction. Key Responsibilities: Supervise and manage operations of delivery service providers (DSPs) and sorting centers, ensuring adherence to company standards and performance metrics. Implement and enforce OSHA safety protocols, including routine safety drills and compliance checks. Maintain accurate documentation of warehouse activities and generate regular performance and compliance reports. Develop, implement, and monitor quality assurance procedures. Analyze performance data and drive continuous improvement across all operational areas. Oversee warehouse operations, ensuring consistency, accuracy, and alignment with service standards. Coordinate cross-border logistics between warehouse to warehouse to ensure timely and efficient deliveries. Lead budgeting, cost control, and key performance indicator (KPI) tracking for warehouse and delivery teams. Conduct daily control meetings and team performance evaluations. Recruit, onboard, and manage relationships with qualified DSPs. Design and implement training programs to enhance service quality and operational performance. Manage regional fleet operations, including task assignments, cost efficiency, and vehicle utilization. Supervise in-house and outsourced vehicle resources, ensuring optimal deployment. Continuously optimize collection models, logistics processes, and resource planning. Coordinate across internal departments and external partners for operations Qualifications: Bachelor's degree or equivalent experience, with a focus on logistics or management preferred. Minimum 3 years of experience in last mile logistics industry Strong leadership and decision-making skills. Excellent communication and interpersonal abilities. Ability to work in a fast-paced environment and manage multiple tasks. Bilingual Mandarin and English; Need to communicate with team members in China.

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